How it Works

Set up is really quick all we need to do is follow the steps below so we can get you up and running as soon as possible.

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1. A quick introduction.

Let’s get started with a quick introduction so we have a full understanding of your business and how You work. We’ll ask about you products and services and your current call volumes.

2. Agree the script and call flow.

The next stage is to agree on the script or outline to the calls as it’s best not to be too scripted, and finally we’ll agree what information that you want us to capture on every call.
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3. You're ready to go.

You’ll have full control over which calls you answer and which get diverted. We’re ready and waiting to ensure that all of your customers are greeted with a warm friendly smile.